Google Forms connector for Creatio

Connector to Google Forms, the tool for creating different types of Surveys, Online Tests, Events registration and other web-forms, enables you to transfer the form responses to any Creatio system objects, both standard and custom. 

Use Cases:

• automatically create leads in Creatio from the Google form response;
• track registrations for the event with an option to extend the process with an automatic email follow-up of the registered contact from Creatio;
• collect additional information about existing contacts or accounts and enriching their profiles in Creatio;
• conduct internal and external surveys and polls for further data analysis through Creatio dashboards, etc.

Key features:

• Automatically creating records through business processes transferring the data from Google form to the selected object in Creatio;
• Transferring following types of Google form responses to the Creatio: Text (line), Text (paragraph), One of the list, Drop-down list, Date, Time;
• Keeping records of created Google forms in a separate section "Integration with Google Forms" including the URLs to edit the form, to submit response and to view all submitted responses;
• Ceasing responses upload through single check-box in Creatio interface with an ability to retrieve the flow at any given moment;
• Trouble spotting of the responses upload through "Process Log" tab in Creatio to ensure all responses are recorded correctly in the system.

Notes:

• Responses to the questions added to the form already registered in Creatio will not be transferred to the system, the integration should be re-launched in this case.
• Multiple-choice responses ("several from the list", "grid/multiple choice", etc.) could not be transferred through this integration.
• Changing data in submitted responses in the Google Forms does not affect the Creatio records.
• Integration can be configured only by users who have the rights to create business processes.