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Medicine for Creatio

Medicine is the tool for healthcare industry to automate the entire workflow of the clinic
Add-on
Application type
On-site
On-site deployment
Cloud
Cloud deployment
    Product description
    Product description

    The configuration allows you to manage all key tasks of the medical institution: keeping record of a patient data and his medical history, sending a reminder about the procedure or visit, or billing of services and products. The system enables you to use different communication channels to notify a patient about the treatment activity or an appointment. Also, the product offers the tools to handle financial transactions.

    “Contacts” section

    Unlike the standard Contact section, the configured Contact section contains data about both the patient and the employee of your medical institution, and keep record of more detailed data:

    • Examination data. The system keeps record of the complete history of the patient's examinations and the doctor's comments.
    • Case history. The system keeps record of all necessary information about the patient’s medical history.
    • Background information. In the "Type" field, you can specify who a contact is: a patient, or an employee. Also, the tab contains the patient's basic information as well as specifying the main communication channel (email, SMS or phone).

    "History" section contains the complete history of all the client’s medical activities in the clinic:

    • "Activities” detail displays information on clients’ visits, calls and the history of correspondence with the client.
    • “Calls” detail contains the list of calls made to the client.
    • “Email” detail entails the list of emails that have been sent to the client.
    • “SMS” detail contains the list of SMS messages that were sent to a patient
    • “Accounts” detail contains the list of invoices indicating the patient’s status.
    • “Documents” detail encompasses all documents created for a patient.

    "Visits" section

    It is intended for scheduling doctors’ and patients’ activities. The doctor's tasks are indicated by turquoise color. Planned activities of patients are displayed in blue, expired ones are in red, and executed ones are in gray. The system notifies the patient about an appointment a day and an hour upfront.  If the patient does not show up, the system will offer to send him an alert.

    From this section the user goes to the visit card where he can fill in all the necessary information about the visit as well as the result of the visit, as well as notify the patient about the upcoming activity.

    "Products" section

    The system allows you to create and keep records of both individual services and materials (products). The section "Products" displays the complete list of services provided by the clinic, as well as all materials used in the provision of these services. The system set the relationship between the service and related materials and allows for automatically linking the materials and the service provided to a patient.

    • “Material” section.  The user fills in the information, prices and characteristics of the products.
    • “Services” section. The user fills in information about the service, as well as indicates the products that will be required for the service.

    "Invoices" section

    The "Invoices" section allows users to quickly see the invoices issued per the patient of the clinic.

    • There is the possibility to issue invoices based on the provided services per a patient
    • The system allows users to keep track of payments (both full and partial). When making a payment, the system promptly notifies the patient via the communication channel indicated in the profile.
    • The ability to print a printable invoice form per a list of services and products.

    The user can issue an invoice directly in this section, as well as in the “visit” section.

    "Results" section

    In this section, a user can easily keep track of the results with the help of analytical dashboards: per a number of patients or the level of doctors’ workload.

    The product under development.
    The new version in English localization will be available in the first quarter of 2022.

    Support conditions

    Response time is 8 working hours, incident resolution is 24 hours. The request is issued by the Creatio support team.

    Price
    on demand
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    Product compatibility
    Product
    Sales (commerce)
    Sales (enterprise)
    Version
    7.8.4 and up
    Platform
    .Net Framework

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