Description
"Smart tags for Creatio" connector powered by Azure Text Analytics API automatically creates tags for specified text fields in Creatio system. Text Analytics API is a cloud-based service that provides advanced natural language processing over raw text, and includes three main functions: sentiment analysis, key phrase extraction, and language detection. "Smart tags" uses language detection and key phrase extraction services by own access keys.
Use cases:
For example, all the support cases or leads created in Creatio can be automatically taged using the keywords from the case description or lead comments.
Key features:
- automatically creates tags for specified text fields in Creatio system;
- open tag cloud view.
Notes:
- Smart tags can be created in all basic Creatio sections, except "Knowledge base". It is not supported in custom sections.
- Smart tags will be added only for new objects in section created after tagging setup in "Sections with auto tagging" lookup.
- For "Tag cloud" to be updated with recently added tags, you need to refresh the page.
- User should have access to the Internet when the object is created. On-site customers restricting Creatio access to external web resources will not be able to use the app.
- Limitations in Text Analytics API:
- Supported Languages
- Data limits (200 requests per month in free version)
To use Azure Text Analutics service, please use your own subscription (set system settings AutoTaggingAPIKey and AutoTagginAPIUrl).
Pricing
Terms & Conditions
Support
To keep this app free of charge support is provided via issues on GitHub.
Installation
- Setup objects and their fields. Go to "Lookups" > "Sections with auto tagging", specify objects and their fields to be used for auto-tagging.
- Exit and login to Creatio again.
- Create new object. Go to object you created in the first step, creat this object with filled fields you specified in the lookup.
- (Optionally) Open tag cloud view. Select "View" menu > "Show tag cloud".
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