AI-powered membership summarization tool that transforms complex Symitar core banking data into clear, actionable account insights within Creatio CRM, enabling financial institutions to deliver personalized member experiences instantly.

A smart integration agent that lets Creatio users access external systems via API, retrieve and summarize data, and receive real-time insights directly inside Creatio, without switching applications.

An AI agent for searching and processing information that allows Creatio users to instantly receive accurate answers from all articles in the knowledge base without wasting time manually searching for the right document and information in it.

Advanced omnichannel chats functionality for Creatio provides a dedicated agent workspace with advanced chat tools, integrating seamlessly with 15 communication channels.

Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

No-code rule-based chatbot builder for Creatio

Collect knowledge about all company services and useful cases in a unified knowledge base.

Full-featured AI-based contact center with agent scoring and call analytics

Add-on to Creatio to integrate with Asterisk telephony

Velvetel cloud phone system and telephony service

The automatization of notifications sending to various business processes participants, both internally and externally via email, messenger, pop-up, push-notifications, and activities.

This application will allow you to receive and make calls through Microsoft Teams, as well as view call logs and dashboards.

Add-on to Creatio to integrate with Cisco Finesse telephony

Connector to Twilio telephony service

Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.

From within Microsoft Outlook when viewing an email you can view and create Entities and record Interactions against a record.

Add-on to Creatio to integrate with Avaya telephony

The 3CX Phone Connector integrates Creatio and the communication platform, Displaying a customer’s information in the Creatio interface during calls managed by 3CX PBX.

Boost contact center performance with NovelVox Smart CTI Connector, enabling screen pops, click-to-dial, and real-time call data across platforms like Genesys, Amazon Connect, Cisco, Avaya, Five9, Zoom, NICE, Dialpad, Nextiva, and Webex.

Field Service Manager streamlines your service lifecycle by helping you plan and schedule jobs, assign and track field engineers, monitor progress in real time, and generate invoices, improving visibility, communication, and on-time delivery.