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Template
Calculation of working days in business processes
Calculation of working days in business processes

Processing of dates taking into account days off

Free
Template
Organizational structure
Organizational structure

Organization and personnel plan management

Free
Template
Agent desktop without Feed area
Agent desktop without Feed area
Feed area removal from Agent desktop
Free
Template
Current key service indicators for a contact
Contact's current service status
Shows current key service indicators for a contact
Free
Template
Notification of mention in Cases feed
Notification of mention in Cases feed

Notifying user about being mentioned in the Cases feed by email

Free
Template
ITSM. Service Level Management. Service development
ITSM. Service Level Management. Service development

Preparation of service requirements and description for new service release

Free
Template
"Quality of service" dashboard
"Quality of service" dashboard
A dashboard for monitoring customer satisfaction levels
Free
Application
Case templates for Creatio
Case templates for Creatio
Creating cases using preconfigured templates
Free
Template
Appointment of service and assignee in a new case
Appointment of service and assignee in a new case
Automatic appointment of service and assignee in a new case based on incoming email and service details
Free
Template
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Free