Catalog of company services for registering customer requests on the portal

The add-on helps to simplify routine operations within the framework of the ongoing workflows

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Quickly create and automate cases according to a schedule

Easily manage a chain of activities of the case life cycle