Messaging platform for contact centers
Beesender Chat Master for Creatio
Advanced omnichannel chats functionality for Creatio
Creatio-based chatbots designer
Beesender Bot Master for Creatio
No-code rule-based chatbot builder for Creatio
Templates for case filling
Case templates for Creatio
Creating cases using preconfigured templates
RiskMaster Creatio
Vertical solution for managing Risk catalogue, automatically identify incidents and cases with risk impact and automate their resolution
Problem management helper
Problem management helper for Creatio
Manage problems connected to cases
ComplyTrack Creatio
Ensuring compliance with the regulator’s requirements (KYC, AML, CTF, legislation, industry standards)
Notification of mention in Cases feed
Notification of mention in Cases feed
Notifying user about being mentioned in the Cases feed by email
Agent desktop without Feed area
Agent desktop without Feed area
Feed area removal from Agent desktop
Bulk change of Case assignee
Bulk change of Case assignee
Bulk change of case assignee from one employee to another one
Appointment of service and assignee in a new case
Appointment of service and assignee in a new case
Automatic appointment of service and assignee in a new case based on incoming email and service details
