17 solutions
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Product
Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Trial
Application
RiskMaster
RiskMaster for Creatio
Vertical solution for managing Risk catalogue, automatically identify incidents and cases with risk impact and automate their resolution
Application
Collection
Collection for Creatio
Debt collection strategy automation
Application
ComplyTrack
ComplyTrack for Creatio
Ensuring compliance with the regulator’s requirements (KYC, AML, CTF, legislation, industry standards)
Template
Automatic update of in-stock inventories
Automatic update of in-stock inventories

Automatic in-stock quantity update of goods included in orders

Free
Template
ITSM. Service Level Management. Service development
ITSM. Service Level Management. Service development

Preparation of service requirements and description for new service release

Free
Application
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Trial
Application
Call Center 360
Call Center 360 for Creatio

Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM. 

Trial
Application
Banza bot constructor
Banza bot constructor for Creatio
Chatbot designer for 24/7 service for your customers
Trial
Application
Stream Telecom connector
Stream Telecom connector for Creatio
Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.