ITSM add-on for Service Creatio, enterprise edition
ITSM for Service Creatio
Advanced management of the incidents, service requests and problems
New "Custom HTML" block in the content designer
New "Custom HTML" block in the content designer
Create your own HTML content for email messages
ITSM. Service Level Management. Service development
ITSM. Service Level Management. Service development
Preparation of service requirements and description for new service release
EmailOnAcid email review for Creatio
An ability to use EmailOnAcid automated tools needed to streamline and optimize your emails
Litmus pre-send testing for Creatio
An ability to use Litmus Checklist view of your email to gain confidence before you send
Problem management
ITSM Problem Management reference process