Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Catalog of company services for registering customer requests on the portal

Management of internal and external service for a company of any size

Client conversation dynamic scripts

An ability to publish by one click selected knowledge base article to portal

Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.

Chatbot designer for 24/7 service for your customers

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Collect knowledge about all company services and useful cases in a unified knowledge base.