Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
Agent desktop without Feed area
Agent desktop without Feed area
Feed area removal from Agent desktop
Current key service indicators for a contact
Contact's current service status
Shows current key service indicators for a contact
Notification of mention in Cases feed
Notification of mention in Cases feed
Notifying user about being mentioned in the Cases feed by email
ITSM. Service Level Management. Service development
ITSM. Service Level Management. Service development
Preparation of service requirements and description for new service release
"Quality of service" dashboard
"Quality of service" dashboard
A dashboard for monitoring customer satisfaction levels
Case templates for Creatio
Case templates for Creatio
Creating cases using preconfigured templates
Appointment of service and assignee in a new case
Appointment of service and assignee in a new case
Automatic appointment of service and assignee in a new case based on incoming email and service details
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Integration via Creatio API
Problem management helper
Problem management helper for Creatio
Manage problems connected to cases