Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Catalog of company services for registering customer requests on the portal

Management of internal and external service for a company of any size

Client conversation dynamic scripts

Chatbot designer for 24/7 service for your customers

Quickly search for e-mails in the communication panel

Plan your work, tasks and meetings in your calendar within Creatio. Synchronize your tasks and calendar with Google Calendar and Microsoft Exchange.

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Automatically process attachments encrypted using a digital signature in synchronized emails