Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics

Managing questionnaires and surveys in Creatio using conversation scripts

Add-on to prepare questionnaires and carry out customer surveys

Smart Surveys boosts the benefits of Creatio, helping to get useful information for decision making, enriching customer knowledge and enhancing the customer generation, retention and loyalty.

Client conversation dynamic scripts

Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.

For creating questionnaires as basis for surveys, interviews, quizzes, certifications, and checklists that can include scoring of results.

Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM. 

Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website

Conduct surveys among your contacts and accounts