Advanced omnichannel chats functionality for Creatio

Personal neural network available for the Creatio platform

Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

The connector provides visibility into employee activity within the Creatio platform. Creatio product usage is incorporated into an overall productivity score representative of employee engagement across various cloud tools.

Extension that automatically creates tags for Creatio objects

Get your call center agents and managers bring their A-game into action with AI call analytics

An ability to publish by one click selected knowledge base article to portal

Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.

Create additional dynamic characteristics for your configuration item

Collect knowledge about all company services and useful cases in a unified knowledge base.