Advanced omnichannel chats functionality for Creatio

Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Uncover new sales opportunities, as well as threats across social media with YouScan. Empower your customer success managers, marketers and sales specialists with social media insights delivered directly into Creatio.

Connector to social media listening system YouScan for effective brand reputation management.

Set up values, lists, tables, priorities and other types of macros for use in message templates.

An ability to use EmailOnAcid automated tools needed to streamline and optimize your emails

Sending bulk and single email campaigns from Creatio using the eSputnik service

Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.

Create additional dynamic characteristics for your configuration item

An ability to use Litmus Checklist view of your email to gain confidence before you send