The template helps to change one person assigned on the case to another one. The template can be used when there is a need to change one manager who is responsible for several cases to another one in one go. This is done in "Case" object.
Support is not available for this application.
7.12 and up
Guides and manuals
This is a business process that needs to be started manually.
1. Press "Run process" button
2. Choose business process "Bulk change of case assignee"
3. Fill in the required fields (enter the name of an old assignee and enter the name of a new assignee)
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