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Bulk change of Case assignee

Bulk change of case assignee from one employee to another one
Application type
Business process
Template type
    Product description
    Product description

    The template helps to change one person assigned on the case to another one. The template can be used when there is a need to change one manager who is responsible for several cases to another one in one go. This is done in "Case" object.

    Product compatibility
    Service (enterprise)
    7.12 and up
    .Net Framework
    Guides and manuals

    This is a business process that needs to be started manually.

    1. Press "Run process" button

    2. Choose business process "Bulk change of case assignee"

    3. Fill in the required fields (enter the name of an old assignee and enter the name of a new assignee)

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