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Customer mood emoticon in case

An “emote” that expresses how the customer feels about the case processing
Template
Application type
Configuration
Template type
    Product description
    Product description

    The template adds a customer mood "emote" on a case page and shows a customer mood based on a satisfaction level.

    Intended use of the template:

    • new emoticon container on a case page which shows emoticons after case satisfaction level captured;
    • emoticon container is visible only when the satisfaction level is filled in.

    The template can be used as a sample to add "emote" to another section.

    Notes

    A proper view and emoticon update are applied only for new cases.

    Price
    Free
    Product compatibility
    Version
    7.14.4 and up
    Platform
    .Net Framework

    The template is compatible with CRM Creatio only.

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