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Notification of Mention in Cases Feed

Notifying user about being mentioned in the Cases feed by email
Template
Application type
Business process
Template type
    Product description
    Product description

    Prompt email notification about being mentioned in the Cases feed when the user is not logged into Creatio.

    The template can be used as a sample for setting up notifications about mentions in feed of any section.

    How to start using the template:

    1. Configure synchronization with the mailbox in Creatio.
    2. Specify the mailbox to send the messages in the 'Mailbox for no-reply notifications' system setting.
    3. Verify that the employees in Creatio have at least one email in the contact page.
    4. Check for the site address to be indicated in the 'Site address' system setting for user to easily access the Case from the message.
    Price
    Free
    Product compatibility
    Product
    Service
    Version
    7.11 and up
    Platform
    .Net Framework

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