Prompt email notification about being mentioned in the Cases feed when the user is not logged into Creatio.
The template can be used as a sample for setting up notifications about mentions in feed of any section.
How to start using the template:
- Configure synchronization with the mailbox in Creatio.
- Specify the mailbox to send the messages in the 'Mailbox for no-reply notifications' system setting.
- Verify that the employees in Creatio have at least one email in the contact page.
- Check for the site address to be indicated in the 'Site address' system setting for user to easily access the Case from the message.