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Cusbo business messenger for Creatio

Cusbo is a multichannel business messenger that helps you interact with your customers. Cusbo comes with an easy-to-use messaging interface, allowing to communicate via Telegram, Instagram, Viber, Facebook, and a chat widget for the website
    Product description
    Cusbo business messenger is a standalone application that has integration for Creatio.    The integration allows you to create a lead in Creatio in one click from Cusbo interface. The created lead will be filled with information about name, phone number, and customer needs from all cusbo supported channels such as Instagram (Direct messages, stories, comments), Facebook, Telegram, Viber, and chat widget for the website.  

    Cusbo key features:

    • User friendly interface
    • Auto-assigning chats to relevant agents or agent groups
    • Transferring chats from one agent to another agent or group of agents
    • Template responses
    • Notifying agents of new chats
    • Creating a new creatio lead, during the chat
    • Resuming conversation with relevant operator for the next Customer request
    • Searching by chat history and user info
    • Saving all communication history 
    • Generating code for connecting the widget to the website
    • Chat and operators analytics

    Additional options:

    • Chatbot development

    Communication channels:

    • Website live chat;
    • Instagram (direct, stories, comments);
    • Facebook (direct, stories);
    • Viber;
    • Telegram;


    Cusbo business messenger for Creatio

    Cusbo active subscription needed. 

    You can find out the Cusbo price here 


    Terms & Conditions

    Support is available for this application.
    Support conditions

    Technical support is included in Cusbo pricing plans

    Technical support is provided by email and the official cusbo support telegram channel


    Support contacts
    Product compatibility
    All products on Creatio platform
    7.18 and up
    Any supported DBMS
    .NET Core (deprecated from 8.0.9)
    .NET Framework
    Deployment options
    Account data sharing

    By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.

    The App Developer will process your data under their privacy policy.

    Guides and manuals

    1. Go to your cusbo app

    2. Open setting - integration

    3. Add your Creatio credentials

    4. Done. Now you can create lead from Сusbo client card interface

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