Cusbo business messenger is a standalone application that has integration for Creatio.
The integration allows you to create a lead in Creatio in one click from Cusbo interface. The created lead will be filled with information about name, phone number, and customer needs from all cusbo supported channels such as Instagram (Direct messages, stories, comments), Facebook, Telegram, Viber, and chat widget for the website.
Cusbo key features:
- User friendly interface
- Auto-assigning chats to relevant agents or agent groups
- Transferring chats from one agent to another agent or group of agents
- Template responses
- Notifying agents of new chats
- Creating a new creatio lead, during the chat
- Resuming conversation with relevant operator for the next Customer request
- Searching by chat history and user info
- Saving all communication history
- Generating code for connecting the widget to the website
- Chat and operators analytics
- Chatbot development
- Website live chat;
- Instagram (direct, stories, comments);
- Facebook (direct, stories);
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Technical support is included in Cusbo pricing plans.
Technical support is provided by email and the official cusbo support telegram channel
All products on Creatio platform
7.18 and up
Any supported DBMS
Guides and manuals
1. Go to your cusbo app
2. Open setting - integration
3. Add your Creatio credentials
4. Done. Now you can create lead from Сusbo client card interface
Leave your feedback about the solution to its developer and Marketplace team
Cusbo active subscription needed.