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Cusbo chat channels for Creatio

Cusbo chat channels for Creatio provide the possibility to process messages sent via Instagram, Facebook, Viber, WhatsApp, Telegram and website widget using Cusbo service
    Product description

    Cusbo chat channels for Creatio allows you to add your Cusbo channels (Instagram (Direct messages, stories, comments), Facebook, Telegram, Viber, WhatsApp, and chat widget for the website) to Creatio, having all your messages in channels synced between Cusbo and Creatio. Thus, you can set up channels on the Cusbo side and communicate with your clients through Creatio. 

    Use cases: 

    Communicate with your customers from all popular messengers and social networks using Creatio chats.

      Key features:

      • Add any Cusbo channel to Creatio;
      • Remove any previously added channels from Creatio;
      • Receive messages to added channels on Creatio;
      • Send text messages to added channels through the Cusbo interface and see them in Creatio;
      • Send text messages to added channels through the Creatio interface and see them in Cusbo;
      • A new contact is created on the Creatio side for added channels when a new user sends a message to the channel.
      • Send attachments to added channels through the Creatio
      • Receive attachments to added channels on Creatio.

        Cusbo channels functionality:

        • Website widget and its appearance customization
        • Welcome messages
        • Non-working hours message
        • ChatGpt-based virtual operator
        • Cusbo mobile app

        Communication channels:

        • Website live chat;
        • Instagram (direct, stories, comments);
        • Facebook (direct, stories);
        • Viber;
        • Telegram;
        • WhatsApp.


        Cusbo 1 operator subscription is included in the app subscription.

        Additional resources
        Cusbo chat channels for Creatio cloud / on-site subscription
        $ 2.500
        / year

        Cusbo 1 operator subscription is included in the app subscription.

        The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
        Pricing does not include taxes and fees (such as VAT) regulated by law.
        The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.

        Terms & Conditions

        Support is available for this application.
        Support conditions

        Support is provided by the developer within the "Basic" and "Business" packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

        Support contacts
        Product compatibility
        All products on Creatio platform
        8.0.3 and up
        Any supported DBMS
        .NET Core (deprecated from 8.0.9)
        .NET Framework
        .NET 6 (started from 8.0.9)
        Deployment options
        Account data sharing

        By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.

        The App Developer will process your data under their privacy policy.

        Guides and manuals
        1. Create new company employee user in System users on Creatio
        2. Login into app.cusbo.tech with your credentials
        3. Go to settings -> integrations -> Creatio - channels connector
        4. Fill in your domain and login credentials of created on the first step user
        5. Go back to Creatio and fill in CusboApiToken System setting value 
        6. To add new Cusbo channels, choose appropriate Cusbo provider in Chat settings section

        When setup is done. You will work with out of the out-of-the-box chat solution. Use this link for more info 

        Leave your feedback about the solution to its developer and Marketplace team

        What's new?
        Version 1.3
        10 November 2023
        • Optimized package compilation;
        • Updated metadata;
        • Used secured string for CusboApiToken.
        Developed by