Developed by
Description
Product description
Cusbo chat channels for Creatio allows you to add your Cusbo channels (Instagram (Direct messages, stories, comments), Facebook, Telegram, Viber, WhatsApp, and chat widget for the website) to Creatio, having all your messages in channels synced between Cusbo and Creatio. Thus, you can set up channels on the Cusbo side and communicate with your clients through Creatio.
Use cases:
Communicate with your customers from all popular messengers and social networks using Creatio chats.
Key features:
- Add any Cusbo channel to Creatio;
- Remove any previously added channels from Creatio;
- Receive messages to added channels on Creatio;
- Send text messages to added channels through the Cusbo interface and see them in Creatio;
- Send text messages to added channels through the Creatio interface and see them in Cusbo;
- A new contact is created on the Creatio side for added channels when a new user sends a message to the channel.
- Send attachments to added channels through the Creatio
- Receive attachments to added channels on Creatio.
Cusbo channels functionality:
- Website widget and its appearance customization
- Welcome messages
- Non-working hours message
- ChatGpt-based virtual operator
- Cusbo mobile app
Communication channels:
- Website live chat;
- Instagram (direct, stories, comments);
- Facebook (direct, stories);
- Viber;
- Telegram;
- WhatsApp.
Notes:
Cusbo 1 operator subscription is included in the app subscription.
Languages
Additional resources
Pricing
Price
Cusbo chat channels for Creatio cloud / on-site subscription
$ 2.500
/ year
The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
Pricing does not include taxes and fees (such as VAT) regulated by law.
The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support
Support is available for this application.
Support conditions
Support is provided by the developer within the "Basic" and "Business" packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Support contacts
Phone
+380957902503
Email
development@cusbo.tech
Installation
Product compatibility
Product
All products on Creatio platform
Version
8.0.3 and up
DBMS
Any supported DBMS
Platform
.NET Core (deprecated from 8.0.9)
.NET Framework
.NET 6 (started from 8.0.9)
Deployment options
Cloud
On-site
Account data sharing
By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
The App Developer will process your data under their privacy policy.
Guides and manuals
- Create new company employee user in System users on Creatio
- Login into app.cusbo.tech with your credentials
- Go to settings -> integrations -> Creatio - channels connector
- Fill in your domain and login credentials of created on the first step user
- Go back to Creatio and fill in CusboApiToken System setting value
- To add new Cusbo channels, choose appropriate Cusbo provider in Chat settings section
When setup is done. You will work with out of the out-of-the-box chat solution. Use this link for more info
Feedback
Leave your feedback about the solution to its developer and Marketplace team
What's new
What's new?
Version 1.3
- Optimized package compilation;
- Updated metadata;
- Used secured string for CusboApiToken.
Type
Compatibility
Cusbo 1 operator subscription is included in the app subscription.