Automatic appointment of service and assignee in a new case based on incoming email and service details

Application to facilitate call post-processing and data search in the customer base

The add-on helps to simplify routine operations within the framework of the ongoing workflows

For delivery excellence across portfolios of IT and non-IT projects via PMO automation, stakeholder alignment, and effective governance

Planning of visits for selected customers and its fulfillment

Bulk update of the Owner field for selected records

Take photos using a laptop or phone camera and save them to records immediately

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section