Favorite email templates in cases for Creatio allows a support operator to set a list of favorite email templates for a quick and suitable response to customer emails.
The add-on is helpful for specialists of technical support with a great number of email templates in the Cases section.
- Formation of frequently used email templates list for each user.
- A quick response to a customer email in a case using a list of favorite email templates.
Price and support
This free add-on was developed on the Creatio platform by citizen developers, as part of the "Dev Labs" community project. If you have questions or encounter any issues while using the add-on, please create a post on the Creatio Community, where citizen developers and other community members will be able to help you.