Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Lead Generation
Engage with your audience from landing pages, analyze its web sessions, and automate marketing workflows
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
