Manage problems connected to cases

Take photos using a laptop or phone camera and save them to records immediately

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Collect knowledge about all company services and useful cases in a unified knowledge base.

FinFlow is one solution for managing all main processes in an IT company. It’s a user-friendly system for running projects, finance and business development. Based on the low-code platform Creatio, it can be easily customized for specific needs.