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Description
Product description
Call management
Talk to clients and keep track of the complete history of calls with the help of integration of the Creatio CRM system with Asterisk telephony. During the call, an agent can access all necessary information about a contact: the history of interactions, orders and documents. The add-on offers the capability to put a call on-hold, with the agents needs to consult or to transfer a call to another agent.
Analytics
Evaluate the quantity of interactions with important clients with the help of the analytics. Leverage call recording capabilities to control the work of agents and their productivity: number of calls for a selected period of time, calls duration, number of calls by a responsible person and others.
Languages
Pricing
Price
$ 50
user / year
The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
Pricing does not include taxes and fees (such as VAT) regulated by law.
The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support
Support is available for this application.
Support conditions
Support is provided by the developer within the "Basic", "Business" and "Premium" packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Support contacts
Email
support@creatio.com
Reviews
Installation
Product compatibility
Product
All products on Creatio platform
Version
7.2 and up
DBMS
PostgreSQL
MS SQL
Platform
.NET Framework
Deployment options
Cloud
On-site
Account data sharing
By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
The App Developer will process your data under their privacy policy.
Guides and manuals
Type
Compatibility
Asterisk connector for Creatio is an add-on extension to Creatio that extends the reach of Creatio.