5
5 (18 ratings)

Asterisk connector for Creatio

Add-on to Creatio to integrate with Asterisk telephony
Connector
Application type
On-site
On-site deployment
Cloud
Cloud deployment
Certified
Application is certified by Creatio experts
    Product description
    Product description

    Call management

    Talk to clients and keep track of the complete history of calls with the help of integration of the Creatio CRM system with Asterisk telephony. During the call, an agent can access all necessary information about a contact: the history of interactions, orders and documents. The add-on offers the capability to put a call on-hold, with the agents needs to consult or to transfer a call to another agent.

    Analytics

    Evaluate the quantity of interactions with important clients with the help of the analytics. Leverage call recording capabilities to control the work of agents and their productivity: number of calls for a selected period of time, calls duration, number of calls by a responsible person and others.

    Support conditions

    Support is provided by a developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Price
    Asterisk connector for Creatio cloud / on-site subscription
    $ 600
    / year

    Add-on is purchased separately. In order to install the add-ons, a minimum of one license is required.

    Pricing does not include taxes and fees (such as VAT) regulated by law.

    Pricing does not include taxes and fees (such as VAT) regulated by law.
    Product compatibility
    Product
    Sales
    Service
    Marketing
    Version
    7.2 and up
    Platform
    .Net Framework

    Asterisk connector for Creatio is an add-on extension to Creatio that extends the reach of Creatio.

    Guides and manuals

    Leave your feedback about the solution to its developer and Marketplace team