Asterisk connector for Creatio
Not rated
Certified
Add-on to Creatio to integrate with Asterisk telephony

Overview

Product overview

Product description

Call management

Talk to clients and keep track of the complete history of calls with the help of integration of the Creatio CRM system with Asterisk telephony. During the call, an agent can access all necessary information about a contact: the history of interactions, orders and documents. The add-on offers the capability to put a call on-hold, with the agents needs to consult or to transfer a call to another agent.

Analytics

Evaluate the quantity of interactions with important clients with the help of the analytics. Leverage call recording capabilities to control the work of agents and their productivity: number of calls for a selected period of time, calls duration, number of calls by a responsible person and others.

Categories

UI Framework

UI Framework
Classic UI
Freedom UI

Type

Type
Application

Price

Price
Paid
Trial

Compatible with Creatio

Version
7.2 and up

Pricing

Monthly
Annual
Standard
$ 4.17 user / month
billed annually

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Support is available for this application
Support is provided by the developer within the “Basic”, “Business” and “Premium“ packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

Installation

Setup guide

Find more details on how to manage calls in the article Manage calls.

Product compatibility

UI Framework

Classic UI
Freedom UI

Deployment Options

Cloud
On-site

DBMS

PostgreSQL
MS SQL

Platform

.NET Framework

Compatible with Creatio

7.2 and up

Versions

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

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