Advanced omnichannel chats functionality for Creatio provides a dedicated agent workspace with advanced chat tools, integrating seamlessly with 15 communication channels.

Add-In for Outlook that embeds part of the functionality of Creatio into Microsoft Outlook®

This Add-in for Microsoft Outlook allows Creatio users to connect their emails to Creatio objects, such as Leads, Opportunities, Cases, Accounts, etc., without leaving Outlook, or going back and forth between both Outlook and Creatio.

Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.

Field force management: a schedule of visits, field visit rules

Document libraries and digital document management processes for companies of any size

Syntech Gantt View for Creatio is an interactive Gantt chart Freedom UI component. It lets users visualize task timelines, resources and manage dependencies, edit dates inline, and track project progress with a clear, hierarchical view.

From within Microsoft Outlook when viewing an email you can view and create Entities and record Interactions against a record.

Management of normative documents and report library for companies of any size