Writer AI assistant that summarizes calls and chats, performs speaker diarization, evaluates script adherence, and provides an overall quality score

Full-featured AI-based contact center with agent scoring and call analytics

Add-on to Creatio to integrate with Asterisk telephony

Velvetel cloud phone system and telephony service

Connector to Twilio telephony service

Add-on to Creatio to integrate with Cisco Finesse telephony

This application will allow you to receive and make calls through Microsoft Teams, as well as view call logs and dashboards.

The 3CX Phone Connector integrates Creatio and the communication platform, Displaying a customer’s information in the Creatio interface during calls managed by 3CX PBX.

Boost contact center performance with NovelVox Smart CTI Connector, enabling screen pops, click-to-dial, and real-time call data across platforms like Genesys, Amazon Connect, Cisco, Avaya, Five9, Zoom, NICE, Dialpad, Nextiva, and Webex.

Add-on to Creatio to integrate with Avaya telephony