Advanced omnichannel chats functionality for Creatio provides a dedicated agent workspace with advanced chat tools, integrating seamlessly with 19 communication channels.

Plan, promote, and manage successful events. Streamline registrations, engage attendees, and measure event success

Gantt chart and Kanban board helps to easily visualize data of any Creatio’s section.

Smart Surveys boosts the benefits of Creatio, helping to get useful information for decision making, enriching customer knowledge and enhancing the customer generation, retention and loyalty.

Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.

For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents

For teams that track bills and policy as part of their mission to serve and influence the public

For creating questionnaires as basis for surveys, interviews, quizzes, certifications, and checklists that can include scoring of results.

For either pursuing or awarding grants through the full lifecycle from initial contact through proposals or solicitations to evaluations and awards.

From within Microsoft Outlook when viewing an email you can view and create Entities and record Interactions against a record.