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Avaya connector for Creatio

Add-on to Creatio to integrate with Avaya telephony
    Product description

    Call management

    Integrating Creatio with Avaya telephony will allow you to communicate with clients and colleagues. You can easily find the necessary information about contacts, activities, orders, documents and comments. The add-on enables an agent to indicate a call status (‘ready, ‘not available or busy’), or to put a call on-hold, or to transfer a call to another professional.

    Call analytics

    Analyze the agents’ productivity based on the conducted calls, call duration, and frequency of communication with important clients.

    Avaya connector for Creatio user cloud / on-site subscription
    $ 100
    user / year
    The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.

    Terms & Conditions

    Support is available for this application.
    Support conditions

    Support is provided by a developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Support contacts
    Product compatibility
    All products on Creatio platform
    7.6 and up
    MS SQL
    .NET Framework
    Deployment options

    To integrate with Avaya telephony, it is required to have Avaya Application Enablement Services (AES) component within the telecommunication system. The integration is available for AES version of 5.2 server and up

    Avaya connector for Creatio is an add-on extension to Creatio that extends the reach of Creatio’s capabilities.

    Account data sharing

    By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.

    The App Developer will process your data under their privacy policy.

    Guides and manuals
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