Banza bot constructor for Creatio allows creating of chatbots for your 24/7 service. Optimize expenses and offer customers and colleagues an additional channel of interaction.
The chatbot is B2C/B2B assistant for active and personalized communication with your customers. Your company can launch a chatbot with extensive functionality, for example:
- 24/7 service that never sleeps and knows the answers to common questions.
- Perform newsletters on target segments, informing about news, promotions, special offers, event schedules.
- Fix orders, service requests, appointments, and meeting.
- Booking, map of your showrooms and departments.
- Serve as a product showcase and sales consultant.
- Conduct surveys, and questionnaires in order to obtain feedback.
- Remind about regular and repetitive actions.
- interaction with clients via Telegram, Viber, Facebook Messenger and WhatsApp chatbot;
- service for messages queue and load balancing;
- configure the message by using different parameters and possibilities;
- setting up a chat tree with a chatbot;
- reception and button answers, free text;
- use of chatbots in business processes;
- setting up a chatbot schedule;
- storing the history of communication with the chatbot;
- setting up analytics based on pre-configured metrics and evaluating the effectiveness of the chatbot.
Banza Bot Constructor for Creatio one chatbot cloud / on-site subscription
Banza M3 service Cloud subscription
Banza M3 service On-site subscription
- One extension license allows connecting one bot of any messenger to Creatio. For example, if you need to connect two Facebook Messenger bots, then you need to buy 2 licenses.
- The license package includes basic learning for up to 5 hours and you can set up chatbot dialogue yourself. Besides, we can help you to configure your dialog. The cost of implementing the chatbot dialogue and specific customization of the chatbot is calculated separately.
- The price includes a connection to our cloud M3 service for messages queue and load balancing.
Pricing does not include taxes and fees (such as VAT) regulated by law.
The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support is available for this application.
Support is provided by the developer within the “Basic” and “Business” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
All products on Creatio platform
7.16 and up
Any supported DBMS
Guides and manuals
- Add new [Bots] and [Dialogue] sections to the needed workplace.
- Specify messenger settings in the [Bots] section.
- Create a business process and set one into the bot dialogue tree.
More information can be found in the manual.
Leave your feedback about the solution to its developer and Marketplace team
26 April 2023
- Added a new connector to WhatsApp messenger. You can set up:
- base text messages
- messages with buttons
- messages with menu
- interactive messages
- files exchange
- Added WhatsApp Business Message Templates. Use predefined highly structured messages to connect with your audience once they opted-in to receive messages from you. Populate dynamic content with Creatio data.
- Updated metadata file
- Updated package dependencies