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Banza Conversation Scripts for Creatio

Client conversation dynamic scripts

Add-on
Application type
On-site
On-site deployment
Cloud
Cloud deployment
    Product description
    Product description

    Conversation Scripts for Creatio is a tool for your sales or contact center team which helps to deliver better customer service by making sure all support cases are dealt with in the most efficient way possible. You will have the ability to manage dialogs depending on customer's questions and answers to standardize service and simplify the work of employees.

    Improve your customer center performance to provide your end users with top-notch experience

    Use cases:

    • Outbound Campaigns
    • Service standardization
    • Handle the request easily and provide clients with the detailed information on product or service they need 
    • Perform script communication in a timely manner and with maximum efficiency 

    Key features:

    • Dynamic script displayed as a dialog
    • Creating new dynamic scripts
    • Setting up personalized questions
    • Setting up answer options
    • Setting response attributes (input fields)
    • The ability to start the necessary processes when a response is received
    • Storing the history of the script passing

    Notes:

    Script launch is configured using Creatio basic process configuration capabilities

    Languages
    Support conditions

    Support is provided by the developer within the “Basic” and “Business” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Price
    Banza conversation Scripts for Creatio cloud / on-site subscription
    $ 500
    / year
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    Product compatibility
    Product
    All products on Creatio platform
    Version
    7.12 and up
    DBMS
    Any supported DBMS
    Platform
    .Net Framework
    Guides and manuals

    Leave your feedback about the solution to its developer and Marketplace team