Claims Management for Creatio

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Streamline your insurance operations with our application. This solution manages end-to-end claims journeys, from claim intake to payments. Automate workflows for faster processing and a superior customer experience.

Overview

Product overview

Product description
Phalanx consultancy limited's Claims management application automates and streamlines core insurance processes in claims management. Built on the flexible Creatio platform, it helps carriers make data-driven decisions, enhance risk assessment, and provide a transparent, efficient experience for policyholders, ultimately driving profitability and customer satisfaction. Handles both personal and commercial market segments.
Application can also work in conjuction with Phalanx's Underwriting Management for Creatio marketplace solution. Please refer to the guide for more information.

Key Features

Intutive claims intake

Accelerate claims processing by using intelligent, guided forms designed to collect comprehensive incident details at the start. This standardized approach to data intake ensures that essential information is ready for immediate review and resolution.

Validations

Automate the validation of key claim attributes to maintain high data quality and system accuracy across all workflows. Users are guided by intuitive feedback messages that clearly communicate business rules and necessary corrective actions.

Centralized claims hub

Maintain a centralized source of truth for all claims data to streamline communication between insureds and external participants across market segments. From initial notice through final settlement, the hub provides complete visibility into claim status, documentation, and participant involvement.

Unified claim

It provides comprehensive end-to-end claims management, combining automated workflows for personal and commercial market segments.

Track payments & documents

Monitor the full payment lifecycle with centralized tracking of claimant disbursements alongside associated invoices and settlement documents. By consolidating all claim-related records in one location, the system simplifies the auditing process and improves overall operational transparency.

Categories

Industries

Industries

UI Framework

UI Framework
Freedom UI

Type

Type
Application

Price

Price
Paid
Trial

Compatible with Creatio

Version
8.2.3 and up

Release information

Launched:
Updated:

Pricing

Monthly
Annual
1. Bronze
$ 60.00 user / month
billed annually
From 15 users
Description (Formatted)
  • Suitable for small team
2. Silver
$ 50.00 user / month
billed annually
From 30 users
Description (Formatted)
  • Suitable for medium team
3. Gold
$ 40.00 user / month
billed annually
From 70 users
Description (Formatted)
  • Suitable for large team

We would be able to support customizations at our end but it is priced differently. Please feel free to reach out to us to enquire more about it.

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Support is available for this application
Support is provided by the developer within the “Basic”, “Business” and “Premium“ packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

Installation

Setup guide

Please reach out to us for any questions related to installation or setup and usage.

Compatibility notes

Compatibility notes
Requires installation of Customer 360 app.

Product compatibility

UI Framework

Freedom UI

Deployment Options

Cloud
On-site

DBMS

Any supported DBMS

Platform

.NET Framework
.Net 8 (supported from 8.2.1)

Compatible with Creatio

8.2.3 and up

Versions

Versions history

Version
Compatibility
Release date
1.0.0
8.2.3 and up
January 21, 2026
Release summary
Streamline your insurance operations with our application. This solution manages end-to-end claims journeys, from claim intake to payments for personal and commercial market segments. Automate workflows for faster processing and a superior customer experience. You can also use our Underwriting Management for Creatio application (from marketplace) if you intend to manage both policies and claims together

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

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