ComplyTrack AML and KYC Compliance Management for Creatio

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ComplyTrack centralises client data, automates due diligence workflows, and ensures transparent AML, KYC, and compliance incident management within Creatio.

Overview

Product overview

Product description

ComplyTrack is an AML and KYC compliance management solution that streamlines regulatory workflows by centralising client data, automating due diligence and other processes, and ensuring transparency in incident management and regulatory reporting. Highly configurable and adaptable to internal policies and regulatory requirements, ComplyTrack helps organisations minimise compliance risks efficiently and effectively.

Use cases

Anti-Money Laundering (AML) and Counter-Terrorism / Proliferation Financing

Automates monitoring, incident handling, and investigation workflows to help prevent financial crimes.

Compliance Incident Management

Provides a full set of information for each case and ensures controlled decision-making to minimise risks.

Regulatory Compliance

Enables automated alignment with legal frameworks, industry benchmarks, and internal policies.

Flexible Risk Management

Tailors processes and risk models to meet specific business needs and evolving regulatory expectations.

Integration and Automation

Seamlessly connects with other Creatio objects – processes, persons, and documents – for highly automated compliance operations.

Key Features

Build Complete KYC Profiles

Create and maintain customer profiles with 360-degree visibility of compliance data, including beneficial ownership, business and personal relations, and linked persons. Ensure GDPR compliance and enable collaborative case management.

Manage Compliance Documents

Maintain structured libraries of compliance-related documents (regulatory requests, identification forms, investigation files). Link documents to multiple business objects, monitor expiration dates, and ensure secure storage.

Handle Incidents and Cases

Capture compliance incidents triggered by suspicious activity, watchlist matches, or external feeds, with options for manual or automated registration. Manage digital case files with classification, checklists, expert opinions, and prebuilt compliance workflows (onboarding, CDD, EDD, and other investigations).

Configure Client Questionnaires

Design and maintain digital questionnaires for different client types. Enable structured data collection with version control and data tracking.

Drive Risk Scoring Decisions

Calculate and monitor client risk scores based on parameters, relationships, and questionnaire data, with historical audit trails. Easily configure scoring models to match your company’s compliance strategy and adapt them to evolving regulatory requirements.

Screen and Verify Customers

Verify customers and related parties against sanctions, PEP and other lists during onboarding, investigations, or scheduled checks. Automate screening against external sources (e.g., OFAC, EU, UN, Dow Jones, LexisNexis) and maintain local lists of restricted persons.

Categories

Industries

UI Framework

UI Framework
Classic UI
Freedom UI

Type

Type
Application

Price

Price
Paid

Compatible with Creatio

Version
7.14 and up

Release information

Launched:
Updated:

Pricing

Monthly
Annual
ComplyTrack for Creatio Cloud / On-site
$ 60.00 user / month
billed annually

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Support is available for this application
Support is provided by the developer within the “Basic” and “Business” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

Installation

Setup guide

For installation and setup, please contact the solution developer Confero Technologies or your personal manager at Creatio.

After installation please generate source code and update database structure for all File schemas in the environment.

 

Admin Manual

User Manual

Compatibility notes

Compatibility notes
The solution requires additional microservice deployed in Kubernetes cluster.

Product compatibility

UI Framework

Classic UI
Freedom UI

Deployment Options

Cloud
On-site

DBMS

PostgreSQL
MS SQL

Platform

.NET Framework

Compatible with Creatio

7.14 and up

Versions

Versions history

Version
Compatibility
Release date
1.3.0
8.2.3 and up
April 20, 2026
Release summary
Added Freedom UI interface
1.2.0
7.14 and up
July 29, 2024
Release summary
  • A group of related clients/persons (holding), calculated based on the relationships with the specified depth.
  • Mechanism of customizable universal validations.
  • Activation of beneficiary and representative connections through risk-case.
  • Mechanism of customizable business rules for automatic creation of incidents or risk-cases.
  • Automatic client onboarding mode depending on the results of scoring and screening.
  • Containerization (moving to Kubernetes) of the internal screening service (working mode without the Siron KYC product) to increase the efficiency of multithreading.
  • Mechanism of notification rules based on the occurrence of terms or changes in field values.
  • Risk scoring has added the ability to create models for limiting the level of risk or setting a minimum level of risk.
  • REST API for client cards (in addition to standard integration methods with the Creatio platform)
  • Transaction verification process by product codes to identify dual-use goods.
  • Added details for accounting of licenses and audit of PEP statuses
  • Improvement of risk-case term control mechanism, creation of automatic print forms in the case
  • Extended partner card, added the ability to create a connection from the partner card.
  • Expanded search conditions by lists (sanctions, etc.). Added a section for searching for persons online with the possibility of printing the verification result and saving the result in the person's documents.

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

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