The ComplyTrack for Creatio helps make your compliance functions and processes easy, transparent, and manageable

Use cases:

ComplyTrack for Creatio provides a unique set of functions and electronic processes every organization needs in order to combat money laundering and terrorism financing. The close relation of this app with other Creatio objects (processes, persons, documents) makes the process of compliance incident processing highly automated, provides any investigation with the full set of the necessary information, and ensures control over the execution of the decisions aimed at minimizing compliance risks. The app can be used for automation of compliance with other requirements of the regulator (legislation, industry standards). The universal functionality of the app makes it a convenient tool in the internal control system of any company.

Key features:

• Customer KYC profile management
  Customer profile creation and maintenance with 360-degree visibility of the customer compliance information, full understanding of the client’s customers, identification of beneficial owners of an account, detailed review of other personal and business relationships of the customer, automated creation of groups for linked persons, internal and external communication on compliance investigations, GDPR compatible.

• Document management
  Create libraries of documents regulating compliance risk processing and ensure compliance-related document structured storage (external regulatory documents, investigation documents, identification, registration, and other documents provided by a client). Document cross-linking to several business objects (partners, clients, cases, incidents, etc.), control of document expiration dates, etc.

• Incident registration
  Ensure precise incident registration mechanism (e.g., incident triggered by a match with watch lists, client’s suspicious activity, and other triggers) with the possibility of automated registration of an incident via feed from external systems, based on an email or built-in business rules, or manual incident registration via user interface.

• Preconfigured Compliance Processes and Investigation Digital Dossier
  If necessary, initiate digital dossiers on the incidents or scheduled inspections. The system offers requesting, receiving, and storing expert’s assessments, explanatory memos, documents, and comments, setting up online processes for making decisions, coordination, and control of execution of the decisions made in the course of investigations in accordance with the procedures adopted in your company, configurable classification of dossiers, checklists, processes, etc. Use standard processes focused on the specific task, e.g., Accepting new clients (onboarding), Client due diligence (CDD, EDD) and other.

• Questionnaire management
  Create digital questionnaires for various types of clients and their authorized representatives, including questionnaire versioning and different types (client’s questionnaire, information on business partners, investment questionnaire, etc.), management of amendments in questionnaire data (including online coordination of the amendments), coordination and approval of questionnaires filled in by the clients.

• Determining client’s risk score
  Use client’s risk score calculation mechanism based on the client’s parameters, registered relations, and questionnaire data to get a holistic view of your customers by understanding their risk level. The system offers setting various scores for separate risk factors to set up optimal risk assessment model in accordance with the business strategy of the company. The system stores historical data used for the purposes of risk calculation audit. Flexible risk rules designer provides a possibility to support industry best practices KYC/AML/CTF.

• Checking matches with control lists
  ComplyTrack for Creatio comes with pre-installed customer data watch list screening functionality for verification in the course of the online process of accepting the client or in the course of the investigation (incident-based or scheduled inspection), section of regular inspections for automation of daily check of counterparties, customers and related person against sanctions lists and other uploaded lists, audit log of checking results, possibility to create local list of unwanted person, automated import of lists from external sources (e.g., OFAC, EU, UN sanctions lists, Dow Jones, Accuity, LexisNexis), automated watchlist screening of persons involved in investigations.

• Regulatory reporting
  For report generation you can use data accumulated from a multitude of source modules. Our data-first approach allows you to take advantage of all data already managed and stored in the system, even data manually entered for previous reports. Save time, manual effort and reduce data operating errors. The data can be displayed as charts, KPIs, tables, drilldowns, and can be exported to the files of popular formats such as .xls, .doc, .pdf, xml, etc. For example, an integrated mechanism for generating a SAR/STR report in goAML (XML) European format or generating a customer profile printout.

• Compliance business rules
  The ability to set up scenarios that require a response from an employee or client. A flexible mechanism for setting up new rules allows you to use any data from the system. As a result of the rule triggering, the ability to send a notification to certain employees or organizational groups, create an incident, or start a new business process with its own logic (for example, block a client).

• Ensuring control
  Use centralized incident, investigation, and process registers for efficient control of compliance in general. The system offers grouping by source, type of risk, business process, person in charge; searching for a separate dossier or process, obtaining detailed information (history of registration and processing, explanatory memos, expert’s assessments, comments, documents, decisions made and history of their execution); planning preventive risk mitigation measures; automatically generated tasks for employees, based on the scheduled activities; business process of control over execution of actions and approval of results; preinstalled report panel for tracking the presence of new incidents and other important indicators.