Conversive
Bring multichannel chat, SMS, WhatsApp and Voice-AI into your Creatio workflows. Trigger conversations from any process, capture transcripts & summaries automatically, and keep every interaction synced with history
Overview
Product overview
Product description
Conversive embeds AI-powered, multichannel conversations natively inside Creatio.
- Trigger contextual SMS, WhatsApp, web-chat or Voice-AI calls from any Creatio process or signal.
- Auto-match unknown numbers and maintain one conversation thread per contact, opportunity or case.
- AI Copilot qualifies, answers FAQs, drafts replies and produces call summaries & action items in seconds.
- Supervisors get live dashboards, sentiment trends and SLA alerts.
- Built-in opt-in/out management, 10DLC, GDPR, HIPAA and SOC 2 compliance.