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Description
Product description
Integrate WhatsApp into Creatio
With Cooby, you and your customer-facing team can seamlessly sync any WhatsApp message exchanges with customers with Creatio. This not only enhances message visibility across teams but also ensures the tracking of 1:1 messages and group chats to ensure businesses stay compliant.
Better organize WhatsApp Web Inboxes
With the Cooby Chrome extension, teams can organize their WhatsApp Web into multiple tabs, create new WhatsApp contacts, and develop message templates for expanded outreach.
Use Cases:
- Gain visibility into all your sales reps' WhatsApp messages with customers
- Ensure legal compliance by keeping all message records directly in Creatio
- Cooby has achieved SOC 2 Type II compliance standards, ensuring the safety of your customers' data and message exchanges
- Avoid wasting time by manually keeping track of your messages
Key features:
- WhatsApp messages report
- Create message templates
- Create custom tabs on WhatsApp to organize your workflow
- Snooze messages and achieve inbox zero
- Keep track of WhatsApp messages in Creatio
- Create new contacts directly on WhatsApp Web
- Group chats and 1:1 chats
- Store attached photos, files, and audio messages directly in Creatio
Notes:
- To use this integration you will need an active Cooby subscription.
Languages
Pricing
Price
on demand
The listed price does not include the cost of Creatio Platform plan. For detailed information on Platform pricing, please refer to the following link.
Pricing does not include taxes and fees (such as VAT) regulated by law.
The payment shall be made either (i) in USD or (ii) in EUR, (iii) in GBP, (iiii) in AUD at the company's then current commercial rate if it would be agreed with Creatio.
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support
Support is available for this application.
Support conditions
Find more details about support conditions here.
Support contacts
Email
support@cooby.co
Reviews
Installation
Product compatibility
Product
All products on Creatio platform
Version
8.1.2 and up
DBMS
Any supported DBMS
Platform
.NET Framework
.NET 6 (started from 8.0.9)
Deployment options
Cloud
On-site
- Customer 360° must be installed before set up.
- The connector can be installed on both Cloud and On-site instance of Creatio, whereas the Cooby product itself operates exclusively in the cloud.
Account data sharing
By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
The App Developer will process your data under their privacy policy.
Guides and manuals
- Customer 360° must be installed before set up.
- The connector can be installed on both Cloud and On-site instance of Creatio, whereas the Cooby product itself operates exclusively in the cloud.
What's new
What's new?
Version 1.2.3
Minor updates
Version 1.2.1
- Group chats. Synchronize group chats and messages with the list of members.
- Attachments. Store attached files directly in Creatio.
Version 1.0.3
New application live
Type
Compatibility