Facebook Messenger chat integration for Creatio provides a possibility to process messages sent via your Facebook Page chat in Creatio.
The connector helps Contact center agents to work with messages from different channels in one place, in Creatio.
- processing messages received from Facebook Page chat in the communication panel;
- viewing the chat history in the Chats section.
To integrate this messenger allow Creatio to manage your Facebook Page. This will let Creatio send and receive messages using the Facebook Messenger channel on behalf of your brand.
Price and support
Support is provided by the developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Facebook Messenger chat integration is included in Creatio licenses. This integration is free.