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Facebook Messenger chat integration for Creatio

The connector allows processing messages from Facebook Messenger in Creatio
Connector
Application type
On-site
On-site deployment
Cloud
Cloud deployment
    Product description
    Product description

    Facebook Messenger chat integration for Creatio provides a possibility to process messages sent via your Facebook Page chat in Creatio.

    Use cases:

    The connector helps Contact center agents to work with messages from different channels in one place, in Creatio.

    Key features:

    • processing messages received from Facebook Page chat in the communication panel;
    • viewing the chat history in the Chats section.

    Notes:

    To integrate this messenger allow Creatio to manage your Facebook Page. This will let Creatio send and receive messages using the Facebook Messenger channel on behalf of your brand.

    Support conditions

    Support is provided by the developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Price
    Free

    Facebook Messenger chat integration is included in Creatio licenses. This integration is free.

    Product compatibility
    Product
    All products on Creatio platform
    Version
    7.18 and up
    DBMS
    Any supported DBMS
    Platform
    .Net Core
    .Net Framework

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