The Google Forms integration for Creatio integrates the powerful capabilities of Google Forms with the full-fledged CRM and process management platform of Creatio. This extension allows businesses to create, manage and analyze custom forms directly within the Creatio environment, simplifying data collection and improving customer engagement workflows. The integration provides instant data transfer between Google Forms and Creatio, allowing all interactions and customer feedback to be instantly leveraged in Creatio's analytics and reporting tools. This solution removes the problem of manual data entry and synchronization, reducing errors and saving valuable time.

Use cases:

Google Forms Connector is suitable for businesses of any size that seek to optimize the processes of interaction with customers and data collection. Especially useful for:

• Sales teams who want to effectively collect information about leads and customers.
• Marketers who want to manage campaigns, surveys, and feedback forms without the need to manually import/export data.
• Personnel departments that automate the processes of submitting applications and selecting candidates.
• Industry applications, especially in healthcare, real estate and education, where form-based data collection predominates.

Key features:

• Synchronization: Creating and copying forms. Automatically updates Creatio records with questions and answers received through Google Forms, keeping customer information up-to-date and responsive.
• Advanced data analysis tools: Integration of Google Forms data collection with Creatio analytics allows for in-depth analysis of customer feedback and behavior.
• Automated Workflows: Streamlines processes by triggering actions in Creatio based on form submissions, improving the efficiency of lead management, handling support requests and other customer interaction tasks.

Notes:

Google Cloud Platform account required.