Hootsuite connector for Creatio ensures efficient management of your social media interactions by linking them directly to your CRM. Enhance your customer relationship management by integrating social media posts and comments, streamlining your workflow, and ensuring no interaction goes unnoticed.

Use Cases:

• Send posts or comments from Hootsuite to Creatio with in a few clicks, creating a streamlined workflow between your social media and CRM system.
• Automatically generate new contact records from social media interactions, ensuring your database is always up-to-date.
• Create case records from social media comments or posts, linking them directly to the relevant message for easy tracking and resolution.
• Utilize Creatio business process engine to automate follow-ups, task assignments, and other actions based on social media interactions, enhancing operational efficiency and response times.

Notes:

• To use this connector, you need an active Hootsuite subscription.
• Supported channels:
  • Facebook
  • Twitter(X)
  • YouTube