Inbox Insights
Not rated
Inbox Insight helps assess and improve email deliverability by testing where emails land (Inbox, Spam, etc.), checking spam risks, and previewing how emails appear across different clients before sending a campaign.

Overview

Product overview

Product description

The Inbox Insight app for Creatio helps marketing teams proactively assess and optimize email deliverability by simulating real-world sending conditions. It allows users to run detailed tests that show where emails are likely to land (Inbox, Spam, etc.), analyze spam risks, and preview the rendering of emails across various email clients and devices.

 

Email Placement Tests

This feature replicates the functionality of Mailgun’s Inbox Placement test and provides a detailed breakdown of email deliverability across mailbox providers such as Gmail, Outlook, Yahoo, and others. It allows users to:

  • Send test emails to a seed list and check placement outcomes.

  • Identify whether emails are delivered to the Inbox, filtered into Spam, or marked as Missing or Pending.

  • View Gmail-specific results, showing whether the email appears in the Primary, Promotions, or Social tab.

  • Analyze results by provider to understand deliverability variations across ISPs.

Spam Check

Each email placement test includes a Spam Check, which assesses the spam score of your message using SpamAssassin rules. It highlights both positive and negative scoring factors and provides:

  • A clear spam score summary with pass/fail status

  • Insight into which technical or content issues may cause spam filtering

  • Actionable details for optimizing the email before sending

Email Previews

The Email Preview feature enables users to see how their emails render in real email clients and environments, including dark and light modes. This helps ensure a professional and consistent experience across platforms before the campaign is launched.

With Email Previews, you can:

  • Run visual rendering tests in multiple clients like Outlook, Apple Mail, Gmail, and more.

  • Click any preview thumbnail’s client name to view a full-size screenshot of the rendered email.

  • Detect layout problems, missing elements, or rendering issues specific to older clients (e.g., Outlook 2019).

 

Notes:

Required to have Mailgun Optimize account. Proceed to Mailgun

Key Features

Spam check insights

Automatically evaluates your email using SpamAssassin rules to detect technical or content issues that may trigger spam filters. Highlights scoring details and gives suggestions to improve deliverability.

Email preview insights

Displays how your email looks in various clients like Gmail, Outlook, and Apple Mail. Helps spot layout issues and rendering problems across devices before sending to ensure a consistent user experience.

Email placement insights

Gain proactive insights into email placement, predicting whether bulk emails will land in the Inbox, Spam, or Promotions folder. Visualize deliverability results across major providers like Gmail, Yahoo, and Outlook, with Gmail-specific insights on placement within Primary, Promotions, or Social tabs.

Categories

Category

UI Framework

UI Framework
Freedom UI

Type

Type
Application

Price

Price
Free

Compatible with Creatio

Version
8.2.2 and up

Pricing

Monthly
Annual
Standard
Free
Note to use this connector, Mailgun Optimize subscription is required.

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Support is available for this application

The application is supported through inquiries received via email bulkemailnotification@creatio.com. The developer will make every effort to respond within a reasonable timeframe.

However, please note that we do not offer official support service level agreements (SLAs) for this application.

Installation

Setup guide

  • Install the application from the Marketplace.
  • Sign in or Log in Mailgun Optimize account.
  • Create API key and seed list on Mailgun side.
  • In Creatio go to Inbox insight section and configure Account and Seed list settings.
  • Go to Bulk email section.
  • Open the desired bulk email and start the email placement or email preview test from the Inbox insight toggle panel.

Product compatibility

UI Framework

Freedom UI

Deployment Options

Cloud
On-site

DBMS

PostgreSQL
MS SQL

Platform

.NET Framework

Compatible with Creatio

8.2.2 and up

Versions

Versions history

Version
Compatibility
Release date
1.1.3
8.2.2 and up
24.06.2025
Release summary

Spam Check Insights
Introduced detailed spam score analysis using SpamAssassin. Easily identify and resolve issues that could cause your email to be flagged as spam.

Email Preview Insights
Added visual previews for how emails appear across various clients and devices. Spot layout issues before sending to ensure optimal rendering.

1.0.0
8.2.2 and up
24.03.2025
Release summary
Initial release

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

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