4.57143
4.6 (7 ratings)

Infobip connector for Creatio

Empower your business and reach your contacts directly from Contact, Case, Lead page with SMS over the Infobip messaging platform
Connector
Application type
On-site
On-site deployment
Cloud
Cloud deployment
    Product description
    Product description

    Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels.

    Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication, security, and contact center solutions help clients and partners overcome the complexity of consumer communications, grow their business, and increase loyalty– all in a fast, secure and reliable way.

    With over a decade of industry experience, Infobip has expanded to include 65+ offices on six continents offering natively built technology with the capacity to reach over seven billion mobile devices and 'things' in 190+ countries connected to over 800 telecom networks.

    The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.

    Infobip connector allows you to:

    • Send  SMS to any contact from your list. To make it easier, Infobip Connector automatically recognizes stored contact numbers.
    • Track messaging history. View all sent messages.
    • Quickly integrate with your Infobip account.

    Key features:

    • The connector allows you to send SMS messages directly from Actions dashboard in Contact, Account, Case, Lead or Opportunity profile (or any other section with the dynamic case set up).
    • All sent messages are logged as activities in the contact profile.
      Additional resources
      Support conditions

      Feel free to contact us at Partnerships_Presales@infobip.com in case you have any questions.

      Price
      Free

      In order to use this add-on, you need an active Infobip account with active SMS sending capabilities. Contact us and a dedicated expert will contact you within 24 business hours to set up your free account.

      Price does not include Creatio licenses. 

      Price does not include SMS messages, which should be purchased additionally from Infobip.

      Product compatibility
      Product
      All products on Creatio platform
      Version
      7.11 and up
      Platform
      .Net Framework

      Application is compatible with the CRM bundle: Marketing Creatio + Sales Creatio, enterprise edition + Service Creatio, enterprise edition. 

      Guides and manuals
      1. To set up integration you need to have an active Infobip account. Provide your Infobip credentials on the SMS tab in the actions dashboard to start sending messages. 
      2. You don't have an account? To integrate the Infobip messaging platform with your Creatio account you have to open an Infobip account. Contact us and a dedicated expert will contact you within 24 business hours to set up your free account.

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