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Matomo connector for Creatio

Certified
Collecting information about user site actions and enriching the data of an existing or new contact according to the data received.
    Description
    Product description

    Matomo connector for Creatio allows you to collect detailed reports on your website and its visitors, including the search engines and keywords they used, the language they speak, which pages they like, the files they download and so much more. This information can be used to improve user experience through site personalization and website optimization.

    Use cases:

    Contact information received from the Matomo web analytics tool can be used for: 

    • customer experience analysis, for example you can determine the most visited pages and how long a user stayed on the page as well as many other metrics;

    • predictive analytics can consume data to better predict user’s interest in a product or service; 

    • detailed reports and analysis of the effectiveness of various marketing campaigns, by channels, regions, and other metrics;

    • site optimization based on the most frequently used devices and platforms to access the resource. 

    Key features:

    • Contact enrichment with detailed reports on your website and its visitors, including the search engines and keywords they used, the language they speak, which pages they like, the files they download and so much more.

    Notes:

    • Starting from Creatio 7.18.3 version, a unified process is used for finding and creating a contact when working with a landing page. A new “Searching and creating contact” process must be used.

    • The tracking of site events and user actions is paid on the Matomo service side. Fees are charged based on the Matomo price list for the number of hits per month.

    Languages
    Price
    Matomo connector for Creatio
    Free

    The tracking of site events and user actions is paid on the Matomo service side. Fees are charged based on the Matomo price list for the number of hits per month.

    Terms & Conditions

    Support is available for this application.
    Support conditions

    Support is provided by the developer within the "Basic", "Business" and "Premium" packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Support contacts
    Email
    support@creatio.com
    Product compatibility
    Product
    All products on Creatio platform
    Version
    7.18.3 and up
    DBMS
    Any supported DBMS
    Platform
    .Net Core
    .Net Framework
    Deployment options
    Cloud
    On-site

    The package for Creatio 8.0.7 and up version is available for automatic installation.

    The package for previous Creatio versions is provided upon request.

    Guides and manuals

    Setup of Matomo connector for Creatio consists of two parts:  

    • configuring Matomo

    • configuring Creatio

    Matomo configuration 

    • Set up Matomo solution of your choice (Matomo Cloud or Matomo On-Premise)

    • Obtain authentication token (Administration / Personal / Security / Auth tokens)

    In Creatio 

    1. Install Matomo connector for Creatio. 

    1. Configure system settings located in “Matomo Connection Settings” folder. 

    1. Populate the Matomo API service address settings by specifying the Matomo address for your site. Sign in to Matomo service. Copy the value from the address bar of your browser. The address must end with <<.matomo.cloud/>>

    1. Populate the API key of the Matomo service with Auth token received on Matomo side.

    After completing the above steps, autogenerated code found in “Landings and Web Forms” is updated with Matomo component. Simply paste the autogenerated code to any landing page.

    Leave your feedback about the solution to its developer and Marketplace team

    What's new?
    Version 1.4
    14 April 2023

    A possibility to use webhooks for integration of your landing page with Creatio.

    Version 1.3
    13 December 2022

    Fixed issues with web tracking info availability in cases when incomplete data from Matomo is received

    Version 1.2
    13 September 2022

    Added a ‘Contains personal data’ label for fields with personal data.

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