The Mobile field services for Creatio (FeedHub) is a light-weight Self-Service & Field-Force application in the messenger interface on your mobile.

Use cases:

• For remote employees or contractors: process orders, requests, and tasks in the messenger. 

• For customers: view and update customer profile, the status of subscriptions or orders, and get important notifications. 

FIELD-FORCE AUTOMATION

Automation of order and task management processes for mobile users (employees, subcontractors, etc.). 

• Manage personal and group tasks and orders;
• Leave comments and view detailed information (customers info, location, etc.);
• Check-in;
• Upload documents and photo confirmations.

Key features

• Only core functionality with the right focus.
• Ability to integrate third-party client's platforms for information enrichment (additional client data).
• Personal and group tasks. 
• Upload documents and photo confirmations.
• Notifications and reminders. 
• Store documents and photos in Google Drive.  

Notes

The internet connection to third-party cloud services is required for on-site installation. 

Coming soon 

• Check-in with geolocation. 
• Accept payments from the customers.
• Store documents and photos in Microsoft OneDrive.  

SELF-SERVICE 

There is a wide range of customer service companies - sports clubs, online and offline courses, and educational programs. However, not all have the resources to develop and support mobile applications. FeedHub will give your customers access to their data in Creatio from mobile. 

• Access to important personal information in Creatio;
• Create customer requests and track execution;
• Registration for classes and calendar invitations;
• Get notifications and reminders;