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Mobile field services for Creatio

Light-weight access to Creatio for customers and subcontractors on mobile.

Add-on
Application type
On-site
On-site deployment
Cloud
Cloud deployment
    Product description
    Product description

    The Mobile field services for Creatio (FeedHub) is a light-weight Self-Service & Field-Force application in the messenger interface on your mobile.

    Use cases:

    • For remote employees or contractors: process orders, requests, and tasks in the messenger. 

    • For customers: view and update customer profile, the status of subscriptions or orders, and get important notifications. 

    FIELD-FORCE AUTOMATION

    Automation of order and task management processes for mobile users (employees, subcontractors, etc.). 

    • Manage personal and group tasks and orders;
    • Leave comments and view detailed information (customers info, location, etc.);
    • Check-in;
    • Upload documents and photo confirmations.

    Key features

    • Only core functionality with the right focus.
    • Ability to integrate third-party client's platforms for information enrichment (additional client data).
    • Personal and group tasks. 
    • Upload documents and photo confirmations.
    • Notifications and reminders. 
    • Store documents and photos in Google Drive.  

    Notes

    The internet connection to third-party cloud services is required for on-site installation. 

    Coming soon 

    • Check-in with geolocation. 
    • Accept payments from the customers.
    • Store documents and photos in Microsoft OneDrive.  

    SELF-SERVICE 

    There is a wide range of customer service companies - sports clubs, online and offline courses, and educational programs. However, not all have the resources to develop and support mobile applications. FeedHub will give your customers access to their data in Creatio from mobile. 

    • Access to important personal information in Creatio;
    • Create customer requests and track execution;
    • Registration for classes and calendar invitations;
    • Get notifications and reminders;
    Languages
    Support conditions

    Basic and Business Support 

    Support is provided by a developer within the “Basic” and “Business” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Premium Support  

    Conditions and prices are available upon request. Contact us - support@true-item.com

    Price
    Mobile field services for Creatio cloud / on-site subscription
    $ 5.000
    / year
    Mobile field services for Creatio Extra pack cloud / on-site subscription
    $ 2.000
    / year

    Mobile field services for Creatio include: 

    • up to 500 mobile users in messengers.

    Extra packs include:

    • additional package for 500 mobile users in messengers.
    Pricing does not include taxes and fees (such as VAT) regulated by law.
    Product compatibility
    Product
    All products on Creatio platform
    Version
    7.18.1 and up
    DBMS
    Any supported DBMS
    Platform
    .Net Core
    .Net Framework

    The solution doesn't have any restrictions regarding the platform and DBMS versions. As well as all products on the Creatio platform.

    We didn't test all products on all platforms. But we are ready to help you with the setup of our solution.

    In case of any issues - please, contact us support@true-item.com

    Guides and manuals

    After installation of the FeedHub App on your site. 

    • go to System Designer;
    • open Set up Integration with FeedHub in the section "Import and Integration";
    • specify your contact data and preferred method of communication and press Save button.

    After receiving the request, we will prepare your FeedHub and help you to setup according to your requirements. 

    Your FeedHub will be ready to use in hours. 

    Leave your feedback about the solution to its developer and Marketplace team