Mobile field services for Creatio
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Light-weight access to Creatio for customers and subcontractors on mobile.

Overview

Product overview

Product description

The Mobile field services for Creatio (FeedHub) is a light-weight Self-Service & Field-Force application in the messenger interface on your mobile.

Use cases:

  • For remote employees or contractors: process orders, requests, and tasks in the messenger. 

  • For customers: view and update customer profile, the status of subscriptions or orders, and get important notifications. 

FIELD-FORCE AUTOMATION

Automation of order and task management processes for mobile users (employees, subcontractors, etc.). 

  • Manage personal and group tasks and orders;
  • Leave comments and view detailed information (customers info, location, etc.);
  • Check-in;
  • Upload documents and photo confirmations.

Key features

  • Only core functionality with the right focus.
  • Ability to integrate third-party client's platforms for information enrichment (additional client data).
  • Personal and group tasks. 
  • Upload documents and photo confirmations.
  • Notifications and reminders. 
  • Store documents and photos in Google Drive.  

Notes

The internet connection to third-party cloud services is required for on-site installation. 

Coming soon 

  • Check-in with geolocation. 
  • Accept payments from the customers.
  • Store documents and photos in Microsoft OneDrive.  

SELF-SERVICE 

There is a wide range of customer service companies - sports clubs, online and offline courses, and educational programs. However, not all have the resources to develop and support mobile applications. FeedHub will give your customers access to their data in Creatio from mobile. 

  • Access to important personal information in Creatio;
  • Create customer requests and track execution;
  • Registration for classes and calendar invitations;
  • Get notifications and reminders;

Categories

UI Framework

UI Framework
Classic UI

Type

Type
Application

Price

Price
Paid
Trial

Compatible with Creatio

Version
7.18.1 and up

Pricing

Monthly
Annual
Mobile field services for Creatio cloud / on-site subscription
$ 416.67 / month
billed annually
Mobile field services for Creatio Extra pack cloud / on-site subscription
$ 166.67 / month
billed annually

Mobile field services for Creatio include: 

  • up to 500 mobile users in messengers.

Extra packs include:

  • additional package for 500 mobile users in messengers.

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Support is available for this application

Basic and Business Support 

Support is provided by a developer within the “Basic” and “Business” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

Premium Support  

Conditions and prices are available upon request. Contact us - support@true-item.com

Installation

Setup guide

After installation of the FeedHub App on your site. 

  • go to System Designer;
  • open Set up Integration with FeedHub in the section "Import and Integration";
  • specify your contact data and preferred method of communication and press Save button.

After receiving the request, we will prepare your FeedHub and help you to setup according to your requirements. 

Your FeedHub will be ready to use in hours. 

Compatibility notes

Compatibility notes

The solution doesn't have any restrictions regarding the platform and DBMS versions. As well as all products on the Creatio platform.

We didn't test all products on all platforms. But we are ready to help you with the setup of our solution.

In case of any issues - please, contact us support@true-item.com

Product compatibility

UI Framework

Classic UI

Deployment Options

Cloud
On-site

DBMS

Any supported DBMS

Platform

.NET Core (deprecated from 8.0.9)
.NET Framework

Compatible with Creatio

7.18.1 and up

Versions

Versions history

Version
Compatibility
Release date
1.5
7.18.1 and up
14.11.2023
Release summary

Fixed some bugs
Updated methods of interaction with Telegram

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

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