Proxima.vision is a process mining solution designed to optimize business processes implemented in Creatio and improve key KPIs such as process costs, turnaround time, rework rate, and more. By leveraging data-driven decisions based on the digital footprints from Creatio, Proxima.vision enables you to create digital twins of your real processes for quick improvements and reliable control.

Use cases:

Proxima.vision can be implemented across the entire company. The following industrial applications are ideal for process mining:
- Banking: Sales, account opening, lending process, customer service, internal audit
- Insurance: Lead management, underwriting and verification, claims processing
- Telecom: Quotation and customer order management, service and support
- Manufacturing: E-commerce order processing, billing and invoicing, work order management, warranty and returns processing, purchasing, supply chain management
- Retail: Procurement and logistics, order and delivery, contact centers and customer service, returns processing
- Transport and Logistics: Online bookings and orders, billing and invoicing, supply chain optimization
- High Tech and Digital: Lead-to-opportunity process, delivery management, change management, customer journey mapping, release management, customer support
- Public Sector: State services for citizens, tender and procurement procedures, licensing, permitting, and inspections

Key features:

- Value Mining: Extracting the process model and prioritizing areas for improvement.
- Immediate Forecast: Predicting the impact on time and cost metrics.
- Bottleneck Identification: Detecting process bottlenecks and problem causes.
- KPI Measurement and Monitoring: Conducting digital audits of the process.

Notes:

- The standard edition supports batches up to 20,000 events per process.
- The standard edition supports default fields in the event log, allowing seamless process discovery. Additional attributes and calculated process metrics can be implemented with the support of consulting partners on a contractual (paid) basis.
- The cloud edition uses standard security measures, and the vendor has no access to client data and does not assume any responsibility for legislative risks associated with data use.