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Recently viewed records for Creatio

Quickly access recently viewed records in Creatio
    Product description

    Recently viewed records for Creatio keeps track of your recently viewed records so that you can quickly return to them without wasting time to search. As you navigate from record to record, the add-on will record your history and group the records by section. You can click on any record to open it.

    Use cases:

    View and navigate back to recently viewed records in Creatio.

    Key features:

    • Quick access menu with all recently viewed records in Creatio grouped by section.
    • Track both out-of-the-box sections and custom sections.
    • Persistent history. The history of recently viewed records is not cleared between login sessions.
    • Optional clearing to start fresh.
    • Set up the number of items to store per section.
    • Sort the menu sections by recently viewed (default) or in the alphabetical order.
    • Supports both classic version of Creatio and the Freedom UI shell.
    • Captures visits to records using both classic and Freedom UI page types.


    • The sorting settings apply to the menu sections only. The items and records within each section are sorted by recently viewed only.
    • All settings apply for all users.
    Recently viewed records for Creatio

    Terms & Conditions

    Support is available for this application.
    Support conditions

    To keep this app free of charge support is provided only by email.

    Support contacts
    Product compatibility
    All products on Creatio platform
    8.0.8 and up
    Any supported DBMS
    .NET Framework
    .NET 6 (started from 8.0.9)
    Deployment options

    The Recently viewed records for Creatio add-on is now only supported for Creatio 8.0.8 and higher. For an unsupported version that can be installed in older versions of Creatio visit Customer FX.

    Account data sharing

    By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.

    The App Developer will process your data under their privacy policy.

    Guides and manuals

    NOTE: For Creatio 8.0.9, after installing Recently viewed records for Creatio, you must fully log out and back into Creatio before the add-on will appear (not a browser refresh). This is not necessary for Creatio 8.0.10 and higher.

    1. Setup the number of records. Go to "System designer" > "System settings" > "Maximum number of recent items per section", change the number of records stored per section and save the changes. The default value is 8 records per section.

    2. Setup menu sorting. Go to "System designer" > "System settings" > "Sort sections by most recent", change how the menu is sorted. The default is true, meaning the sections in the menu will sort by the most recently visited record within the section. If set to false, the sections will sort alphabetically. This only applies to the sections, the records within each section will always be sorted by most recently accessed.

    What's new?
    Version 2.7

    Improved menu loading for Creatio 8.1.0 and newer

    Version 2.6

    Fix for 8.1.1 compatibility
    Enhanced support for 8.1 productivity apps (calendar and tasks)

    Version 2.4

    All strings for Recently Viewed Records add-on are now fully localizable

    Version 2.3

    Includes some UI enhancements for Freedom UI and converted the package to an assembly package for quicker installations.

    Version 2.1

    Major update. Added support for Freedom UI Shell and Freedom UI page types - now supports both Freedom UI and Classic interfaces.

    Version 1.11

    Reduced the number of times the UI requests to refresh the recently viewed items menu for deleted records.

    Version 1.10
    • Added support for sections with multiple pages defined for different types
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