We support the solution via posts on Creatio Community
Connector
Application type
On-site
On-site deployment
Cloud
Cloud deployment
Product description
Product description
Twilio SMS Connector for Creatio adds ability to send and receive SMS messages through Twilio service.
Use cases:
The connector helps Creatio users effectively communicate with their customers and partners via one more communication channel - SMS.
Key features:
- Sending SMS messages to any cell phone from Contact page or using a business process;
- Receipt of SMS messages from any cell phone;
- Automatic binding of SMS messages with related contact by cell phone number;
- Notification if error appears when SMS message sent from Creatio;
- History storage of all SMS messages sent and received in Creatio.
Notes:
Additional charges apply from Twilio, see vendor price list for details.
Languages
Pricing
Price
Twilio SMS Connector for Creatio
Free
Support
Support conditions
This free add-on was developed on the Creatio platform by citizen developers, as part of the "Dev Labs" community project. If you have questions or encounter any issues while using the add-on, please create a post on the Creatio Community, where citizen developers and other community members will be able to help you.
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Installation
Product compatibility
Product
All products on Creatio platform
Version
7.18.4 and up
DBMS
Any supported DBMS
Platform
.Net Core
.Net Framework
Guides and manuals
1. Fill in the following System settings in Creatio
- Sms Message LastNumber a numeric value to be used for SMS numbering
- SmsMessage CodeMask
- Twilio Default Sender Number (a telephone number registered with Twilio)
- Twilio Auth Token
- Twilio Account Sid
- Twilio SMS Service Url for example: {{YOUR_CREATIO_URL}}/0/ServiceModel/DlbSmsService.svc/
2. On Twilio side, Open Phone Numbers --> Manage--Active nubers -->messaging -> A MESSAGE COMES IN type in
{{YOUR_CREATIO_URL}}/0/ServiceModel/DlbSmsService.svc/ReceiveSms, for example, https://mysite.creatio.com/0/ServiceModel/DlbSmsService.svc/ReceiveSms
3. Enable anonymous access to DlbSmsService service defined in DlbSmsConnector namespecase, or request Creatio support to enable it for you. (sample Configuration files here)
4. Use DlbUseBackgroundTask sys setting to control execution thread in Creatio.
When DlbUseBackgroundTask is set to
- true then tasks will be handled in the main application thread,
- when set to false (unchecked) tasks will be handled in a worker threads (AKKA).
This setting is useful when Creatio cannot start background task within a reasonable amount of time (Worker threads are busy doing work from other tasks).
Default behavior is to have DlbUseBackgroundTask unchecked.
Feedback
Leave your feedback about the solution to its developer and Marketplace team
What's new
What's new?
Version 1.0.3
29 November 2022
Added DlbUseBackgroundTask sys setting to control execution thread in Creatio.
When DlbUseBackgroundTask is set to
- true then tasks will be handled in the main application thread,
- when set to false (unchecked) tasks will be handled in a worker threads (AKKA).
This setting is useful when Creatio cannot start background task within a reasonable amount of time (Worker threads are busy doing work from other tasks).
Default behavior is to have DlbUseBackgroundTask unchecked.
Version 1.0.2
06 October 2022
Removed duplicate call to send a message from UserTask
Version 1.0.1
04 October 2022
Bug fix and process improvements
Additional charges may apply from Twilio, see vendor's price list for details.