Twilio SMS Pro integration for Creatio
Not rated
Professional SMS texting and SMS bulk through Twilio service.

Overview

Product overview

Product description

Twilio SMS Pro integration for Creatio is a connector for send and receive individual messages and also send mass mailings.

Use cases:

The connector is suitable for your company if you need to send a mass mailing to a group of contacts or if you want to receive a reply to a message. You will be able to manage message statuses, receive graphic statistics on sent and received messages.


Also set a timer for sending SMS. With the help of the "Create SMS with cards" subprocess, you can display your own business process on any section in the Creatio system and send an SMS at a certain point in production.

Receive notifications about the receipt of feedback from the people to whom the SMS was sent.

Features:

  • Sending mass messages to a group of contacts
  • You will receive a status for each contact, whether the message was delivered
  • The recipient can follow the link in the SMS or provide feedback
  • Configure the business process to send an SMS after any activity in the Creatio system
  • You can set the necessary time for sending SMS
  • You can receive and send messages from unknown numbers and create new potential customers in the process
  • The presence of the functionality of trigger messages. With the help of macros, you can substitute the name of the client, or the amount to be paid, or the account number, etc

Notes:

To use the connector, you must be registered in the TWILIO account

Key Features

Two-way chat communication

Manage real-time conversations directly in Creatio. Incoming customer messages appear instantly in the chat interface, and you can initiate or continue conversations seamlessly from the CRM.

Automatic SMS opt-out handling

When a customer unsubscribes from SMS marketing, the connector receives this information from Twilio and automatically checks the Do not use SMSbox on the Contact page. SMS messages will not be sent to any contact with this box activated.

SMS automation for targeted marketing campaigns

Easily integrate SMS messaging into your marketing campaigns with the Twilio Connector for Creatio. Create new business processes or enhance existing campaigns by adding an SMS element for automated, targeted communication.

Categories

Category

UI Framework

UI Framework
Freedom UI

Type

Type
Application

Price

Price
Paid
Trial

Compatible with Creatio

Version
8.0.4 and up

Pricing

Monthly
Annual
Standard
$ 10.00 user / month
billed annually

To use SMS Pro for Creatio with Twilio, you must be registered in the TWILIO account

Terms and Conditions

By installing this product you agree to terms and conditions outlined in the license agreement.

Pricing FAQ

How does pricing work?
What currencies are accepted for payment?
Do the listed prices include taxes or discounts?
Does the listed price include the cost of the Creatio Platform plan?

Support

Support is available for this application
Support is provided by the developer within the “Basic” and “Business” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

Installation

Compatibility notes

Compatibility notes
1. Requires Customer 360 installation
2. The automatic SMS sending feature works only in the Marketing configuration.

Product compatibility

UI Framework

Freedom UI

Deployment Options

Cloud

DBMS

PostgreSQL
MS SQL

Platform

.NET Framework

Compatible with Creatio

8.0.4 and up

Versions

Versions history

Version
Compatibility
Release date
8.2.3
8.0.4 and up
27.06.2025
Release summary
- SMS sending element for marketing companies for marketing configuration only
- Updated interface for Feedom UI
8.0
8.0.4 and up
14.11.2023
Release summary

Minor updates

Manual app installation

  1. Open the needed app → the Packages tab - download the Markeplace app files.
  2. Click in the top right → Application Hub
  3. Click New application. This opens a window.
  4. Select Install from file and click Select in the window that opens.
  5. Click Select file on the page of the Marketplace App Installation Wizard and specify the app file path.

Reviews