Phone
Email
Support contacts
Email
Connector
Application type
On-site
On-site deployment
Cloud
Cloud deployment
Product description
Product description
WhatsApp chat integration for Creatio provides a possibility to process messages from WhatsApp in Creatio.
Use cases:
The connector helps Contact center agents to work with messages from different channels in one place, in Creatio.
Key features:
- processing messages received via WhatsApp channel in the communication panel;
- viewing the chat history in the Chats section.
Notes:
To integrate this messenger:
- a Facebook Business Manager account is required and
- a Twilio business account is required (you can use a Twilio free trial account to get acquainted with the integration).
Price and support
Support conditions
Support is provided by the developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Price
Free
Installation
Product compatibility
Product
All products on Creatio platform
Version
7.18 and up
DBMS
Any supported DBMS
Platform
.Net Core
.Net Framework
Guides and manuals
WhatsApp chat integration is included in Creatio licenses. This integration is free.