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WhatsApp chat integration for Creatio

The connector allows processing messages from WhatsApp in Creatio
Connector
Application type
On-site
On-site deployment
Cloud
Cloud deployment
    Product description
    Product description

    WhatsApp chat integration for Creatio provides a possibility to process messages from WhatsApp in Creatio.

    Use cases:

    The connector helps Contact center agents to work with messages from different channels in one place, in Creatio.

    Key features:

    • processing messages received via WhatsApp channel in the communication panel;
    • viewing the chat history in the Chats section.

    Notes:

    To integrate this messenger:

    • a Facebook Business Manager account is required and
    • a Twilio business account is required (you can use a Twilio free trial account to get acquainted with the integration).
    Support conditions

    Support is provided by the developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.

    Price
    Free

    WhatsApp chat integration is included in Creatio licenses. This integration is free.

    Product compatibility
    Product
    All products on Creatio platform
    Version
    7.18 and up
    DBMS
    Any supported DBMS
    Platform
    .Net Core
    .Net Framework
    Guides and manuals

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