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Description
Product description
WhatsApp chat integration for Creatio provides a possibility to process messages from WhatsApp in Creatio.
Use cases:
The connector helps Contact center agents to work with messages from different channels in one place, in Creatio.
Key features:
- processing messages received via WhatsApp channel in the communication panel;
- viewing the chat history in the Chats section.
Notes:
To integrate this messenger:
- a Facebook Business Manager account is required and
- a Twilio business account is required (you can use a Twilio free trial account to get acquainted with the integration).
Languages
Pricing
Price
Free
Terms & Conditions
By installing this product you agree to terms and conditions outlined in the license agreement.
Support
Support is available for this application.
Support conditions
Support is provided by the developer within the “Basic”, “Business” and “Premium” packages. Detailed information about the support packages and the support terms can be found on the Creatio website.
Support contacts
Email
support@creatio.com
Reviews
Installation
Product compatibility
Product
All products on Creatio platform
UI Framework
Freedom UI
Version
7.18 and up
DBMS
Any supported DBMS
Platform
.NET Core (deprecated from 8.0.9)
.NET Framework
Deployment options
Cloud
On-site
Account data sharing
By installing or downloading the App, you confirm that you agree with sharing your account data (name, email, phone, company and country) with the App Developer as their End User.
The App Developer will process your data under their privacy policy.
Guides and manuals
WhatsApp chat integration is included in Creatio licenses. This integration is free.