Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
YouScan connector for Creatio
Uncover new sales opportunities, as well as threats across social media with YouScan. Empower your customer success managers, marketers and sales specialists with social media insights delivered directly into Creatio.
Hootsuite connector for Creatio
Send posts or comments from the Hootsuite dashboard directly to Creatio, creating contact or case records.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule
Terminal Flow 360 for Creatio
Terminal Flow 360 streamlines foreign carrier delivery order management by integrating with existing tools and enhancing visibility, efficiency, and carrier management processes.
Social media cases for Creatio
Connector to social media listening system YouScan for effective brand reputation management.
Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
ServicePoint for Creatio
Management of internal and external service for a company of any size
Problem management helper for Creatio
Manage problems connected to cases
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle