Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Connector to social media listening system YouScan for effective brand reputation management.

Uncover new sales opportunities, as well as threats across social media with YouScan. Empower your customer success managers, marketers and sales specialists with social media insights delivered directly into Creatio.

Catalog of company services for registering customer requests on the portal

Creating cases using preconfigured templates

Management of internal and external service for a company of any size

Manage problems connected to cases

Send posts or comments from the Hootsuite dashboard directly to Creatio, creating contact or case records.

Easily manage a chain of activities of the case life cycle

Quickly create and automate cases according to a schedule