Writer AI assistant that summarizes calls and chats, performs speaker diarization, evaluates script adherence, and provides an overall quality score

Build Creatio applications faster with AI-powered coding agents and a structured development toolkit.

Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.

AI-powered membership summarization tool that transforms complex Symitar core banking data into clear, actionable account insights within Creatio CRM, enabling financial institutions to deliver personalized member experiences instantly.

Automate omnichannel conversations across SMS, WhatsApp, Webchat, RCS, and more - embedded within your business workflows.

Pitch Avatar is an integration that automates interactive presentations with AI avatars, synchronizes content with your Pitch Avatar account, and tracks user engagement analytics, enhancing personalization and providing valuable insights.

Creatio.ai knowledge library helps organizations build governed RAG by grounding Agent responses in business records and documents, attaching curated knowledge sources to Agents without code, and managing reusable knowledge in one model.

Automate customer communication across chat channels — including Telegram, WhatsApp, Facebook, and SMS — by enabling Creatio.ai to handle incoming conversations instantly before an employee gets involved.

Get your call center agents and managers bring their A-game into action with AI call analytics

Velvetel AI Appointment Assistant for Creatio is a voice-based AI agent that helps automate appointment-related conversations during live customer calls and works exclusively with Velvetel Pulse for Creatio.